Return Policy

Refund Policy

Thank you for choosing LKVER! We are committed to providing high-quality products and services. If you are not completely satisfied with your purchase, we offer a simple refund policy to ensure a pleasant shopping experience.

Refund Conditions:

  1. No-Reason Refund: We offer a 30-day no-reason refund policy after receiving the item. Please ensure the product is unused, undamaged, and in its original packaging.
  2. Custom Items: Custom-made products are not eligible for a refund. Please confirm all customization details before making a purchase.
  3. Refund for Quality Issues: If the product has quality issues, LKVER will cover the return shipping costs.
  4. Refund for Non-Quality Issues: If the refund request is for any reason other than quality issues, the customer is responsible for return shipping costs.

How to Request a Refund:

  1. Contact Customer Service: Please contact us within 7 days via [contact details or email address], providing your order number and the reason for the refund request.
  2. Return Process: If your refund request is approved, we will provide you with return instructions and related details.
  3. Refund Processing Time: Once we receive the returned item, the refund will be processed within 5 business days.

Refund Method:

Refunds will be processed to the original payment method. Please note, it may take a few days for the refund to appear in your account, depending on your payment method and the processing time of your bank.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately and provide relevant photo evidence. We will arrange free return or exchange for you.

Thank you for choosing LKVER! If you have any questions, please feel free to contact our customer service team. We are always committed to providing you with high-quality products and services.